Class availability based on a minimum number of students and instructor availability. The company reserves the right to cancel a course or reschedule a course as required to ensure sufficient attendance. Any course canceled will be rescheduled and fees will be applied to the next course. No refunds will be issued for no-shows, travel delays, missed sessions or cancellations.

Thank you for selecting Supply Leaders Academy, a brand of Jack Quinn Solutions, LLC (JQS), to prepare for the CPSM® Exams. We realize that you could have chosen other avenues to study for the Exam. We at JQS have worked very hard to prepare materials that are designed to help you pass the Exam as efficiently as possible, and we are deeply appreciative of your patronage. We therefore are pleased to offer this Certification Pass Guarantee as an expression of our confidence in our course materials, and in you as the Exam taker. This CPSM® Course Guarantee is a limited guarantee and applies only if you…Fully participate in the online training by either attending the live webinar or watching the recorded webinar for each CPSM Exam Task. Take a Diagnostic Exam for each exam before taking the certification exams. Submit diagnostic exam results for each exam to CPSM Training before taking the certification exams. Provide a study plan to Supply Leaders Academy CPSM Training Achieve a passing score on the diagnostic test before taking the exams Provide exam schedule of when the Candidate will take all exams Follow the provided exam schedule and take all CPSM® Exams within 90 days after the boot camp or 180 days after enrolling in the online training course. Have fully paid JQS for the CPSM® Course; and Meet all the notification and diligence requirements below.

If, for any reason, your payment for CPSM training is not completed in full this Guarantee will not apply. If you meet these requirements and fail any of the CPSM Exams JQS will pay your costs to re-take the failed Exam, up to a total of one (1) re-take per exam.

In no event shall JQS pay for more than one (1) retake per exam.

In no event shall JQS make payment under the terms of this Guarantee directly to you; rather, JQS will fulfill its obligations under this Guarantee by making payment directly to, and only to, the CPSM® Exam provider. In order for this Guarantee to be valid, you must not have taken any steps yourself which contributed to your Exam failure. Such steps as failing to study, failure to fully take the exam or to fully utilize the time allotted for taking the Exam, and drug or alcohol abuse are examples.

*** This Guarantee will be valid if and only if you notify JQS in writing by email to:
[email protected] that you intend to proceed under a re-take of the failed Exam within five (5) days of notice of your failure being made available to you. YOU MUST PROVIDE PROOF OF THE DATE THE EXAM PROVIDER MADE NOTICE OF YOUR FAILURE AVAILABLE TO YOU WHEN YOU SEND YOUR WRITTEN NOTICE. If you do not notify JQS by email to this address of your intention to re-take the failed Exam within the time prescribed above, or if you fail to provide the above proof in that time, you will have permanently waived any rights you have under this Guarantee.

*** NO OTHER WARRANTY. THERE ARE NO OTHER WARRANTIES OR GUARANTEES, EITHER EXPRESS OR IMPLIED, MADE BY JQS FOR THE MATERIALS, GOODS AND/OR SERVICES PROVIDED. JQS EXPRESSLY DISCLAIMS ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF MERCHANTABILITY. JQS SHALL NOT BE HELD LIABLE FOR ANY DAMAGES OF ANY TYPE OR NATURE, EITHER DIRECT, SPECIAL, CONSEQUENTIAL, THIRD PARTY OR OTHERWISE, ARISING FROM ANY USER’S UTILIZATION OF THE PROVIDED MATERIALS, GOODS AND/OR SERVICES. THE COURSE MATERIAL, WHILE BEING DEVELOPED BY PROFESSIONAL TRAINERS WITH THE FULL INTENT OF PROVIDING PROFESSIONAL AND EFFECTIVE TRAINING FOR THE PURPOSE OF PASSING THE CPSM® EXAM, ARE PROVIDED “AS-IS”. ALL USE OF THIS WEB SITE, ANY WEB SITE PROVIDED BY JQS, AND/OR THE MATERIALS, GOODS OR SERVICES PROVIDED ON THIS OR ANY JQS WEB SITE IS EXPRESSLY CONDITIONAL ON THE USER’S ACCEPTANCE OF THESE TERMS. YOUR STATE MAY GRANT YOU SPECIFIC RIGHTS UNDER STATUTE OTHER THAN THOSE ENUMERATED HEREIN.