Improving Returns Management Is a Top Priority for Large Global Retailers by Jeremy B Thompson

Analysts say that an organization cannot survive for long if they keep making mistakes and this is very true. In today’s global economics a company just cannot remain competitive if it keeps making bad decisions. However, these mistakes are not made on purpose, it is just that most management leaders don’t have the necessary tools to make an informed decision. This is why it is crucial to have an organized returns management system in place.

Upon perusing a 25 year old version of a book called In Search of Excellence, I found that most of the top companies listed therein, either no longer exist, have gone into bankruptcy or are performing poorly. So a few years from now, if I were to open a book such as Good to Great by Jim Collins, how many of these companies would be considered behind the times. The truth is, if a company wants to remain competitive it must keep and use important applications that help keep management organized, efficient, and keep operating costs down-and a crucial element in doing this is by implementing an effective reverse supply management system.

When considering the effectiveness of your current system you need to ask yourself the following questions: Is your approach working? Is it easily changed and improved on? Is it scalable? Or is it a time bomb? Is your system made up of a complex system of Excel spreadsheets or an access database system that nobody can navigate except for the person who implemented it. If the answer to the later two questions is yes, then you need to seriously consider using a better returns management system-one that gets your process organized quickly and simplifies its use.

Up to Date Systems
Current reverse supply chain management applications allow you to offer better support and manage any customer returns quickly and effectively without your needing to hire a programmer. The right system adapts to your needs and doesn’t stop adapting to your business returns needs as you grow. No longer do you need to hire custom developers to create a unique management system made expressly for your needs, there are applications that can be customized for your unique product.

Setup
Setting up these state of the art reverse supply chain management systems is a breeze compared to developing your own custom solution. This type of application is now easy to use, very intuitive and easy to set up. You can now skip making the custom program and use ready to install, customizable management systems that help you get your returns costs under control thereby helping you become a more productive and successful company.

Returns management can be a source of revenue if the right procedures are in place; learn more on our site.

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